For archived versions of these Terms of Service, please click here.
Please read these Terms carefully and make sure that you fully understand all the contents.
These Terms of Service (“Terms”) are entered into by and between you and the BetDEX licensed entity identified Appendix 1, Country (and/or License) Specific Terms, attached and incorporated herein, (hereafter, collectively, "BetDEX"), and is made effective as of the date of your using, visiting and/or accessing any part the BetDEX Exchange by way of this website (“Site”) and/or utilizing any services accessed through the Site or any other ways made available by BetDEX (“Services”), as applicable, or the date of electronic acceptance of the Terms. Except as otherwise noted in the Country Specific Terms, these Terms are applicable to all players. In the event of any conflict between these Terms and the Country Specific Terms, the Country Specific Terms will govern and control.
For players identified in Appendix 1 as being subject to our Isle of Man License ("IOM License"), Shinty Limited, having its registered address at 49 Victoria Street Douglas, Isle of Man, operates under Online Gambling Regulation Act 2001 (“OGRA”) license, issued on 25/10/2022. Your use of the Site and / or Services is subject to the IOM License only, is governed by the laws of the Isle of Man, and gambling debts are enforceable in law in the Isle of Man.
For players identified in Appendix 1 as being subject to our Ireland License ("Irish License"), BetDEX Labs, Inc. is licensed and regulated by the Irish Revenue Commissioners under remote betting intermediary license no. 1020267. Your use of the Services is subject to the Irish License only, nd, for the avoidance of doubt, any eference in these Terms to the Isle of Man Gambling Supervision Commission (or "GSC"), to include any complaints, dispute resolution or other escalation procedures, is not applicable to you.
The terms “we”, “us” or “our” will refer to BetDEX. The terms “you”, “your”, “User” or “customer” will refer to any individual or entity who accepts this Agreement.
By accessing or utilizing the Site or any Services, you agree to be bound by (i) these Terms; (ii) our Privacy Notice and (iii) our Exchange Rules and Regulations ("Exchange Rules") applicable to specific Services (together, the ‘Agreement’). If there is a conflict between the Terms and any of the specific Exchange Rules, then the terms of the applicable Exchange Rules will prevail.
BetDEX reserves the right to change any part of the Agreement from time to time and all changes will be published on the Site. Your use of this Site or the Services after such changes or modifications have been made will constitute your acceptance of this Agreement as last revised. When a material change of the Agreement is carried out, it will be pointed out to you via email, specifically highlighting the parts which are added, removed or changed, and the effective date of these changes will be included in this notice. Your use of the Site or the Services after this date, will constitute your acceptance of this Agreement as revised. In the event that you do not wish to continue using the Services, you can close your Account at any time.
BetDEX may also, in its discretion, without any prior notice and without liability, a) modify, suspend or discontinue any portion of the Site or Services, including any Terms, and b) remove or change any content or functionality from the Site or Services. BetDEX furthermore reserves the right to take any action related to the Site or Services as required to comply with applicable law.
Unless otherwise set forth in our Country Specific Terms, the Services may only be used by persons who have reached at least the age of 18 (older in some jurisdictions, as noted at the time of registration). By making use of the Services, you confirm that you are of applicable legal age and legally capable at the time of concluding a binding legal agreement with BetDEX. BetDEX reserves the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided. The Services may only be used by persons who are resident in a jurisdiction where the use of the Services is not prohibited (please see our list of Prohibited Jurisdictions, attached and incorporated to these Terms as Appendix 3, for more information). Countries where the use of the Services is not permitted are not listed in the registration form for the Account. Before you make use of the Services, it is your responsibility to verify the laws on gambling which govern your place of residence and to act in accordance with any restrictions. By utilizing the Services, you warrant that you have the legal right to make use of the Services and that such use is not prohibited by any law.
In order to access (most) features of this Site, and/or to utilize the Services, you must first create an account (“Account”). The terms governing the restrictions, requirements and obligations for your Account are contained throughout this Agreement, but most specifically are set forth in the Account Creation and Registration Agreement, attached and incorporated as part of these Terms as Appendix 2.
You represent and warrant to BetDEX that all information you submit when you create your Account is accurate, current and complete, and that you will keep your Account information accurate, current and complete, and you represent and warrant that you have all legal right and authority to enter into an account with BetDEX, which includes the lawful and legal right to the crypto wallet that is linked to you Account. If BetDEX has reason to believe that your Account information is untrue, inaccurate, out-of-date or incomplete, BetDEX reserves the right, in its sole and absolute discretion, to suspend or terminate your Account, and any unmatched bets will be voided. You are solely responsible for the activity that occurs on your Account, whether authorized by you or not, and you must keep your Account information and credential secure.
We reserve the right to close or limit your account if we suspect that the account is using a temporary or throwaway mail service for registration or that the email address used is an alias for a centralized mailbox. We expect all users to have access to their emails and if in doubt, we may ask users for identification via email.
You must notify BetDEX immediately of any breach of security or unauthorized use of your Account. BetDEX will not be liable for any loss you incur due to any unauthorized use of your Account. You, however, may be liable for any loss BetDEX or others incur caused by your Account, whether caused by you, or by an authorized person, or by an unauthorized person. Should you lose your account details or believe that someone else may have your account details, please us by sending an email to email@example.com.
BetDEX may at any time, with or without notice, without liability, and for any reason deny you access to the Site and Services, and terminate or suspend your Account. In any event, the Agreement will nevertheless continue to apply in respect of your use of the Site and Services prior to termination or suspension.We may suspend or terminate your use of the Services and your Account immediately without notice if:
You may close your Account at any time by sending an email to us at firstname.lastname@example.org. Closure will occur within seven (7) calendar days after receipt by BetDEX of your email, but you will remain responsible for any activity on your Account between our receipt of your email and closure of your Account by BetDEX. Once your Account is closed you must (1) discontinue the use of the Site and the Services; and (2) remove and permanently delete any software belonging to BetDEX from your computer equipment and destroy all related documentation in your possession, custody, power or control.
BetDEX grants to you a revocable, personal, limited, non-sublicensable, non-transferable, and non-exclusive license to access and use the Site, as permitted under the Agreement, subject to and conditional on your continued compliance with all terms of the Agreement. All rights, title and interest, including all intellectual property rights, in the Site, including content and BetDEX trademarks therein, are and will remain the property of BetDEX. Without limiting the generality of the foregoing, nothing contained in the Agreement, these Terms or on the Site or Services should be construed as granting, by implication, estoppel, or otherwise, any license or permission or other right to use any content or BetDEX trademark. Unauthorized use of any Site content or BetDEX trademark is strictly prohibited. Nothing in these Terms should be construed as granting any right to use the Site for a commercial or other non-personal purpose.
You must abide by any and all Terms in making use of the Services as herein set out. By utilizing the Services, you acknowledge and agree that:
If you place a wager on an outcome that never occurs, your wager will automatically be refunded to you by the Smart Contract in line with the below scenarios.
You assume all risk, and BetDEX disclaims any responsibility or liability to you or any third party, for price fluctuations in fiat or digital currency from any interactions with BetDEX's online Site and Services. BetDEX will not bear any responsibility whatsoever for mistakes made during data inputting, transfer or assessment. BetDEX reserves the right to correct obvious mistakes, especially those made during inputting odds and/or bet results and will be entitled to invalidate such bets. BetDEX additionally disclaims any responsibility associated with correctness, exhaustiveness and relevance of information services. BetDEX also disclaims any responsibility whatsoever related to correctness of current information, statistics and intermittent results of live bets. In any case described herein above, you will be reimbursed for the amount wagered.
You fully accept that all computer instructions and responses sent to you from BetDEX’s online Site and Services will be binding on you. You undertake to promptly notify BetDEX in writing of any error or incompleteness in BetDEX’s Site or Services. BetDEX will be entitled to hold you liable for any damages incurred if you deliberately or fraudulently use any technical or administrative malfunction or error to place any winning bet. Notwithstanding any other provisions of the Agreement respecting liability, BetDEX will not be liable for any claims for damages/ reimbursement (in particular, claims related to system errors, defects, delays, manipulations or wrongful transfer of data), unless such claims regard gross negligence, and, in any event, BetDEX’s liability in such case will be strictly limited to the lesser of bet or winnings amount.
BetDEX does not hold any funds on behalf of you or its players. The Services are non-custodial. Any funds deployed by you are administered by smart contract logic on the blockchain (“Smart Contract”). Once signed and validated, transactions on blockchain are final and irrevocable. You must link your crypto wallet (“Wallet”) to your Account in order to make use of the Services.
All funds will remain with you in your own Wallet. When you place a wager, your funds will live in the Smart Contract. Funds will be settled/remitted based on the event outcome as determined by the Smart Contract. All wagers will be paid out immediately upon match settlement. Note that your control over the Wallet may be verified prior to accessing any Services in accordance with Section 10 below. We monitor gaming activity by our users on the BetDEX Exchange on an Account level in real-time, we will set up automated alerts if any wager is abnormally large compared with your prior betting activity. You may be blocked from placing a wager in the event it would put you over certain regulatory dollar thresholds that require additional and full identity verification and documentation checks.
Additionally, maximum transaction lifetime thresholds and anti-money laundering triggers are in place to ensure BetDEX remains operationally compliant, and that any suspicious behaviors are identified and managed within a real-time environment.
Minimum and maximum wager amounts will be established, communicated and enforced on the Site and/or within the Services.
BetDEX takes active measures, including monitoring of transactions as necessary to prevent, and to investigate suspected cases of all kinds of fraud, collusion, money laundering activities and/or other forms of criminal activity. BetDEX may perform random verification and security checks. You accept that BetDEX has the right to demand additional documentation in order to verify your identity and information in the event of any such random check. In addition, active measures are taken to prohibit the use of devices such as robots that may distort the normal game play.
BetDEX proactively monitors all Wallets and utilizes various identity and anti-money laundering checks to identify and prevent (i) sanctioned activity (as defined by the U.S. Treasury Government with its OFAC and any similar international lists), and (ii) other criminal and nefarious activities, including those that could be deemed violation of any applicable anti-money laundering laws and regulations.
If any Wallet is identified to be identified or associated with any such activity, it will be added to a sanctioned Wallet repository / blacklist “(Blacklist”). If your Wallet is on the Blacklist, it will not be allowed to be linked to your Account, and you, and your Account, and any use of the Site or Services, in BetDEX’s sole and absolute discretion, or as we are required by applicable laws or regulations, may be suspended, terminated and/or blocked. If you are found to have placed a bet with funds gained from criminal activity, we will ensure any open bets placed by you will not subsequently be matched with another BetDEX player. Further, we will immediately and automatically remove and permanently ban you, your Account and the Wallet from our Site and Services and will report to the proper authorities.
In the event your Account is locked for any reason above, BetDEX will unlock your Account only if you provide BetDEX with proof that you were not actually involved in such suspected activity. You are required to provide such information within (six) 6 months from the time the Account was locked, or the Account will be permanently terminated.
Notwithstanding anything else contained this Agreement, including but not limited to Section 6 and this Section 10, BetDEX is under no obligation and will not disclose the specific reasons for any action taken under this section or in accordance with these Terms or this Agreement, except in its sole and absolute discretion, and in any case only as permissible or advisable under applicable Law
From time to time, BetDEX may offer new Services (limited preview services or new features to existing Services) in a pre-release version. New Services, new features to existing Services or limited preview services will be known, individually and collectively, as “Beta Services”.
If you elect to use any Beta Services, then your use of the Beta Services is subject to the following terms and conditions: (i) You acknowledge and agree that the Beta Services are pre-release versions and may not work properly; (ii) You acknowledge and agree that your use of the Beta Services may expose you to unusual risks of operational failures; (iii) the Beta Services are provided as-is, so we do not recommend using them in production or mission critical environments; (iv) BetDEX reserves the right to modify, change, or discontinue any aspect of the Beta Services at any time; (v) Commercially released versions of the Beta Services may change substantially, and programs that use or run with the Beta Services may not work with the commercially released versions or subsequent releases; (vi) BetDEX may limit availability of customer service support time dedicated to support of the Beta Services; (vii) You acknowledge and agree to provide prompt feedback regarding your experience with the Beta Services in a form reasonably requested by us, including information necessary to enable us to duplicate errors or problems you experience; (viii) You acknowledge and agree that BetDEX may track your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Beta Services; (ix) You acknowledge and agree that all information regarding your use of the Beta Services, including your experience with and opinions regarding the Beta Services, is confidential, and may not be disclosed to a third party or used for any purpose other than providing feedback to BetDEX; (x) the Beta Services are provided “as is”, “as available”, and “with all faults”.
You acknowledge and agree that we may use your feedback for any purpose, including product development purposes. At our request you will provide us with comments that we may use publicly for press materials and marketing collateral. Any intellectual property inherent in your feedback or arising from your use of the Beta Services will be owned exclusively by BetDEX. To the fullest extent permitted by law, BetDEX disclaims any and all warranties, statutory, express or implied, with respect to the Beta Services including, but not limited to, any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.
In the event Beta Services are available that trade in real money wagers, BetDEX will ensure that you receive any true winnings that result, notwithstanding the beta nature of such Services.
We are committed to providing our players with a responsible gaming environment. We comply with all guidelines published to ensure that our Services are properly and transparently monitored to provide player protection. We have implemented the following company policies and tools. The tools are accessible in your Account. Alternatively, you can contact our customer care team for assistance and further information at email@example.com. For more information about how BetDEX addresses responsible gambling please click here.
Preventing Compulsive Gambling. BetDEX is aware some people can become addicted to the potential monetary gains our Services offer. We take this matter very seriously and have thus put in place a number of measures to counter this issue, as explained below. Moreover, our employees are trained to recognize and take appropriate actions when they identify compulsive or underage gambling.
Self-limits. You can control the amount of money you use to gamble on our Site. You can set your own bet limits and request to adjust them at any time. If you choose to increase or reduce your bet limits, it will take effect immediately on our receipt of such instruction from you. The bet limit which you set on this Site only applies to the Account with this Site and not to any other website owned or operated by BetDEX. Requests to increase self-limits will take place immediately; whereas a request to decrease self-limits will take place after 24 hrs, and may take up to 7 days to process.
Tracking your activity. You can access a history of your transactions, deposits and withdrawals in your Account.
Self-Exclusion. Should you feel that you have developed or may be developing a gambling problem, please consider using Self-Exclusion which prevents you from using our Services for a specified period. During a period of Self-Exclusion you will not be able to use your Account, although you will still be able to login and withdraw any remaining balance. It will not be possible to reopen your Account for any reason, and BetDEX will take all measures to detect and close any new Accounts you may open. We will also remove you from our marketing databases. You may also wish to consider installing software that blocks access to gambling websites. We recommend that you seek support from a problem gambling to help you deal with your problem. You may seek professional help from the following organizations:
Should you wish to register a complaint about the Site or Services, you may email firstname.lastname@example.org with your request and a member of the BetDEX team will respond to your complaint within 48 hours in an attempt to resolve the issue. If you are unsatisfied with BetDEX’s proposed resolution, the user may attempt to resolve the issue via the broader community (the “Community”).
Rules are in place to govern any settlement disputes that may occur on the Site or Services. Settlement of the Smart Contracts would occur based upon what the price oracle finds as truth. If a material number of users disagreed with this outcome, they could propose remuneration to the Community’s Board. The Community will elect a Board which will handle items such as decisions on dispute resolution and payouts. The Board would vote upon any remuneration proposal. If it passes, then the remuneration would be granted. In the event that you feel aggrieved by a decision or action taken by the Board and you are not satisfied with Board’s response and/or findings pursuant to the complaint procedure described above, you have a right to refer the complaint to the BetDEX’s ADR process and procedure.
For those subject to the IOM License only, you also have the right to bring the unresolved dispute between your and BetDEX to the applicable gaming commission identified in our Country Specific Terms, including, specifically the Isle of Man Gambling Supervision Commission (the "GSC"). However, it is expected that all available BetDEX internal complaints procedures and processes are exhausted before any complaints are raised to the GSC.
A dormant account is any Account that has been inactive (that is, where the account holder has not logged in to the Account) for a consecutive period of 365 days. As BetDEX does not hold any player funds, there are no abandoned funds to be addressed. If you have not logged in on your Account for 30 months, BetDEX will deactivate the Account permanently.
BetDEX utilizes the personal data you provide to us in order to provide you with our Services according to our obligations under the Agreement, and to include in accordance with the terms of our Privacy Notice.
You will not:
If you upload material, information, comments, postings or other content to the Site ("User Content"), then the User Content will be considered to be non-confidential and non-proprietary, and BetDEX will have the right to i) use, copy, distribute and disclose to third parties any User Content for any purpose, and ii) remove, amend or edit any User Content. BetDEX has the right to disclose your identity to any third party in the event of a claim that the User Content breaches the third party's rights.
Any ideas, suggestions, or feedback that you provide to BetDEX relating to the Site or BetDEX’s business will be exclusively owned by BetDEX. You agree that: (a) all information you provide on or through a Site (each, a “Submission”) will be true, accurate and complete; (b) you will not impersonate any person or misrepresent any affiliation; (c) BetDEX is entitled to rely on each Submission; (d) you will only include the personal information of another individual in a Submission if you have the express permission of that individual or if you are otherwise entitled to do so at law; and (e) you have obtained at your own expense all necessary consents, rights and permissions required to grant to BetDEX the license to Submissions described below. By making a Submission, you thereby grant to BetDEX an irrevocable, unlimited, sublicensable, transferable, royalty-free, worldwide, perpetual license to use, copy, distribute, modify, make derivative works from, and disclose the information and any other content in the Submission, for any purpose whatsoever including commercial purposes, and you hereby waive all related moral rights or warrant that such rights have been waived by any third-party holder.
However, any personal information that is included in a Submission will only be used and disclosed in accordance with BetDEX’s Privacy Statement. BetDEX may in its discretion screen, edit, refuse to post, refuse to reply to, and remove any Submissions, in whole or in part, from the Site.
These Terms will be governed by the laws of the United Kingdom, without reference to any conflict of law rules that might apply the laws of any other jurisdiction.
Except as detailed in the Complaints section of these Terms, you and BetDEX each submit consent to the exclusive jurisdiction of the courts of the United Kingdom and all courts competent to hear appeals therefrom to settle any dispute or claim that arises out of or in connection with the Terms or their subject matter or formation (including non-contractual disputes or claims).
Notwithstanding the foregoing, you acknowledge and agree that BetDEX is entitled to seek and be awarded (a) an injunction or other appropriate equitable relief from a court of competent jurisdiction anywhere in the world restraining any breach, threatened or actual, of your obligations under any provision of the Terms, and (b) an order from a court of competent jurisdiction anywhere in the world for the purpose of recognizing and enforcing any interim or final judgment, order, injunction, award or other relief granted or provided by the courts of other competent jurisdictions, and you hereby waive any defense you might then have to the granting of such an order.
You agree to protect, defend, indemnify and hold harmless BetDEX and its officers, directors, employees, agents, and third party service providers from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by BetDEX directly or indirectly arising from (i) your use of and access to this Site or the Services found at this Site; (ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section will survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.
YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIS SITE AND THE SERVICES FOUND AT THIS SITE SHALL BE AT YOUR OWN RISK AND THAT THIS SITE AND THE SERVICES FOUND AT THIS SITE ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”. BETDEX, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD-PARTY SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. BETDEX, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND/OR (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, AND BETDEX ASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME.
IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY BETDEX, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS (INCLUDING WITHOUT LIMITATION ITS CALL CENTER OR CUSTOMER SERVICE REPRESENTATIVES), AND THIRD-PARTY SERVICE PROVIDERS WILL (I) CONSTITUTE LEGAL OR FINANCIAL ADVICE OR (II) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS SITE OR THE SERVICES FOUND AT THIS SITE, AND USERS SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THE FOREGOING DISCLAIMER OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.
IN NO EVENT SHALL BETDEX, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD PARTY SERVICE PROVIDERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY THAT MAY RESULT FROM (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (V) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VI) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL CONTENT, PERSONAL INFORMATION, FINANCIAL INFORMATION OR OTHER INFORMATION AND DATA STORED THEREIN, (VII) ANY INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VIII) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IX) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, “X-RATED”, OBSCENE OR OTHERWISE OBJECTIONABLE, AND/OR (X) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT BETDEX IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL BETDEX’S TOTAL AGGREGATE LIABILITY EXCEED $10,000.00 U.S. DOLLARS.. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.
BetDEX makes no representation or warranty that the content available on this Site or the Services found at this Site are appropriate in every country or jurisdiction, and access to this Site or the Services found at this Site from countries or jurisdictions where illegal is prohibited. Users who choose to access this Site or the Services found at this Site are responsible for compliance with all local laws, rules and regulations.
IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL BETDEX’S TOTAL AGGREGATE LIABILITY EXCEED $10,000.00 U.S. DOLLARS. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.
This Site and the Services found at this Site are subject to the export laws, restrictions, regulations and administrative acts of the United States Department of Commerce, Department of Treasury Office of Foreign Assets Control (“OFAC”), State Department, and other United States authorities (collectively, “U.S. Export Laws”). Users must not use the Services found at this Site to collect, store or transmit any technical information or data that is controlled under U.S. Export Laws. Users must not export or re-export, or allow the export or re-export of, the Services found at this Site in violation of any U.S. Export Laws. None of the Services found at this Site may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) any country with which the United States has embargoed trade; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List, or any other denied parties lists under U.S. Export Laws. By using this Site and the Services found at this Site, you agree to the foregoing and represent and warrant that you are not a national or resident of, located in, or under the control of, any restricted country; and you are not on any denied parties list; and you agree to comply with all U.S. Export Laws (including “anti-boycott”, “deemed export” and “deemed re-export” regulations). If you access this Site or the Services found at this Site from other countries or jurisdictions, you do so on your own initiative and you are responsible for compliance with the local laws of that jurisdiction, if and to the extent those local laws are applicable and do not conflict with U.S. Export Laws. If such laws conflict with U.S. Export Laws, you must not access this Site or the Services found at this Site. The obligations under this section will survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.
Each covenant and agreement in this Agreement will be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement will not be affected thereby and will be found to be valid and enforceable to the fullest extent permitted by law. This Agreement will be binding upon and inure to the benefit of the parties hereto and their respective heirs, successors and assigns. Nothing in this Agreement will be deemed to confer any third-party rights or benefits.
This Agreement is executed in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, where permitted by law, the English version will control and prevail. Where the translated version is required to be provided to you and is to be considered binding by law (i) both language versions will have equal validity, (ii) each party acknowledges that it has reviewed both language versions and that they are substantially the same in all material respects, and (iii) in the event of any discrepancy between these two versions, the translated version may prevail, provided that the intent of the Parties has been fully taken into consideration.
Unless expressly otherwise set out in our Country Specific Terms, each notice under the Agreement must be in writing, and must be delivered to the other party. Each party’s addresses for delivery of notices are as follows, unless otherwise notified by that party:
Attn: BetDEX Legal Department
Any address or email address you provided to BetDEX, or that is publicly available (through the internet or otherwise).
1. IOM License
Shinty Limited, an Isle of Man private company (“Shinty”), a subsidiary of BetDEX Labs, Inc., is the contracting entity for all players under the IOM License. Shinty holds an Online Gambling Regulation Act (OGRA) license with the Isle of Man, which was approved October 2022. Any reference to the United Kingdom in Section 18 of the Terms above ('Governing Law and Jurisdiction,') will be replaced and instead reference to the "Isle of Man" for all IOM-License players. Players from the jurisdictions found here are subject to the IOM License:
2. Irish License
BetDEX Labs, Inc. a DE USA company, is the contracting entity for all players subject to the Irish License. BetDEX Labs, Inc. is licensed and regulated by the Irish Revenue Commissioners under remote betting intermediary license no. 1020267. Section 18 of the Terms ('Governing Law and Jurisdiction') is applicable to all Irish-License players. For the avoidance of doubt, any reference in these Terms to the Isle of Man Gambling Supervision Commission (or "GSC"), to include any complaints, dispute resolution or other escalation procedures, is not applicable to you.
Players from the jurisdictions found here are subject to the Irish License.
I. Registration of Account You must create a valid and verified Account on the Site in order to make use of the Services. You must register personally, and any information provided when registering must be accurate, complete, and must be personal to you (e.g. you must not use another person’s telephone number). We will verify the information provided to us upon registration, and we may in our discretion confirm your address by posting an address verification letter to you at the indicated postal address. If you do not or cannot provide us with the information that we need, we are entitled to restrict your Account in any manner that we reasonably deem appropriate, including preventing you from accessing the Site or Services, and your Account may also ultimately be suspended or permanently closed in accordance with the Terms. We may also suspend or terminate your Account in the event that we discover a breach of the Agreement at any time.
As part of the registration process, we may supply the information you have given us to authorized third parties to confirm your age, identity and registered Account details. They will check any details we disclose to them against any databases (public or private) to which they have access and will keep a record of that check. You agree that we may process such information in connection with your registration. Third party vendors we utilize on our behalf for these purposes will be identified on the Site, are subject to the terms of our Privacy Notice, and may be subject to change from time to time. You may only open one Account with BetDEX. If you open more than one Account, each such additional Account will be classified as a "Duplicate Account".
If we discover that you hold one or more Duplicate Accounts, we will (in respect of each Duplicate Account) (i) close the Duplicate Account(s) or the original Account (as applicable), leaving you with only one Account (unless we have reason – for example if you have deliberately or fraudulently opened more than one active Account – to close all of your Accounts); (ii) treat any promotional, bonus(es) and free bets, and all winnings obtained using the Duplicate Account as void; and (iii) void all future Bets made on the Duplicate Account.
Account registration requires an email address as your login. At time of registration and each login, a secret/unique login code will be sent to your email address associated with your account, and which must then be entered in order to complete login. You must keep this information secret and confidential and you agree that you are solely responsible for all use of the Company’s Services through your Account. You shall not allow any other person or third party, including, without limitation, any minor, to use or reuse your Account, accept any prize, or participate in the Services. Any unauthorized use of you Account shall be your sole responsibility and shall be deemed as your use. Any liability originating from such use shall be attributed to you. If at any time you have reason to believe or knowledge of unauthorized access to your email that is associated with your account that could result in unauthorized access of and/or use of your Account, it is your responsibility and obligation to notify BetDEX immediately by contacting email@example.com.
We reserve the right to refuse to register a player for any reason at any time without providing justification.
II. Account Verification, Restrictions and Requirements
As a licensed gambling operator and in compliance with our legal and regulatory obligations we are required to conduct a number of checks during the whole time that you have an Account with us. In order to meet our regulatory obligations, we may ask that you provide personal details and/or documentation relating to your identity and/or financial circumstances. By creating and Account in accordance with the terms of the Agreement, you authorize BetDEX to conduct any and all such identification, credit and other verification checks from time to time that we may require and/or are required by applicable laws and regulations (including without limitation for the purpose of complying with anti-money laundering laws and regulations) and/or by the relevant regulatory authorities for use of the Site and the Services. You accept that all transactions may be checked to prevent money laundering and that any transactions made by you which we deem to be suspicious may be reported to the appropriate authorities.
In order to register an Account, you promise and confirm to us that you:
Provided that we have been correctly supplied with the Account information requested, we are entitled to assume that any activity occurring under/using your correct Account credentials is undertaken or authorized by you.
III. Account Verification and Due Diligence
The following information must be provided during the Account registration process (additional information that may be required based on jurisdiction is set forth in the Country Specific Terms):
Provided that we have been correctly supplied with the Account information requested, we are entitled to assume that any activity occurring under/using your correct Account credentials is undertaken or authorized by you.
IV. Account Verification and Due Diligence
The following information must be provided during the Account registration process (additional information that may be required based on jurisdiction is set forth in the Country Specific Terms):
The list below represents countries that BetDEX has assessed and made a risk-based determination to not offer or market our intended services. This list is subject to frequent update, taking into consideration at all times (1) Lists and Recommendations by FATF (as published by the Department of Home Affairs as Lists A, B and C in accordance with the Anti-Money Laundering and Countering the Financing of Terrorism Code 2019), (2) OFAC Sanctions List, and (3) our own analysis in light of applicable laws, regulations and currently existing risks. Note, this list does not reflect countries that BetDEX has, purely for business reasons, including those due to licensing requirements or restrictions, determined not to market to or do business in.